Our Team

Our partners have decades of combined healthcare debt buying experience. Working with providers nationwide, we've analyzed and purchased over 20 billion dollars of self-pay bad debt. Allow us to put our experience to work for you in creating a logical, profitable, and patient-centric final step to your revenue cycle.


Our partners have decades of combined healthcare debt buying experience. Working with providers nationwide, we've analyzed and purchased over 20 billion dollars of self-pay bad debt. Allow us to put our experience to work for you in creating a logical, profitable, and patient-centric final step to your revenue cycle.


Chris Conway

CEO & Founder

Chris Conway has spent over 31 years in collections and receivables management, including 10 years as General Manager of a hospital-owned collection agency (Bethesda Healthcare in Boynton Beach, FL). Chris understands the intricacies involved with increasing recoveries on behalf of the hospital, while maintaining a high satisfaction level with senior executives, physicians and patients alike. Having run multiple private companies, as well as selling one such company to a publicly-traded organization, Chris is an extremely qualified leader who excels in creating win-win transactions.



Roger Gladstone

Chairman & Co-Founder

Roger Gladstone is a licensed attorney with 40+ years experience assisting start-up businesses structure and meet their equity and debt financing needs to drive company growth. In addition to his work with PARC in the collections and receivable management industry, Roger has extensive experience as a principal in venture capital and investment banking businesses, having raised capital for more than 100 companies.



Seth Miller

Board Member Strategic Planning

Seth A. Miller is a financial services professional with more than 22 years experience leading corporate transactions in the mortgage and debt collection industries. Since 2009, Seth has served as Co-Founder and President of RCS Recovery Services, LLC (RCS), a debt acquisition company specializing in mortgage deficiencies. RCS is a sister company to PARC.



Christie Harding

Director of Operations

Christie Harding is PARC’s Director of Operations. She has spent 15 years in the legal & collections industries.  She started as a filing clerk and then worked her way to become a paralegal. Christie was promoted into management, where she had managed a law firm for 10 of those 15 years. She has extensive experience and knowledge in the legal field relating to litigation and management. Christie has handled many client audits in relation to bank standards, Fair Debt Collection Practices Act (FDCPA) and the Consumer Financial Protection Bureau (CFPB) requirements. She has spent a lot of time writing procedures based on compliance guidelines,  providing training to employees, along with maintaining the compliance standards throughout the auditing process.  Christie currently handles complete oversight of the Operations on the day to day, along with the implementation and compliance here at PARC.



Lillian Monaco

Chief Compliance Officer, CRCP

Certification# P2112-1453 - Certified in 2021

Lillian Monaco is a collection industry professional with more than 25 years of experience in managing accounting and compliance departments. While at RCS Recovery Services LLC, a nationally licensed collection agency, she developed and implemented compliance management programs and employee training and certification programs that continually exceeded expectations for risk mitigation, company performance and regulatory compliance. Prior to RCS Recovery Services, Lillian worked as an accounting manager for an accounting firm (WEC) in New York and Controller for Diva Acquisitions a subdivision of Steve Madden Ltd. In 2021, Lillian earned her Receivables Compliance Professional Certification through RMAi.



Consumer Resources

RMAi Consumer Rights Information:

https://rmassociation.org/consumers

For the complete text of the Federal Fair Debt Collection Practices Act, please visit the Federal Trade Commission website at:

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text

Comments and Suggestions:

If you would like to communicate with our Compliance Officer about an experience you’ve had, we have several options for you:

You may send a letter to:

Premium Asset Recovery Corporation
Attn:  Chief Compliance Officer
550 Fairway Drive, Suite 101
Deerfield Beach, FL 33441

 

You may email our Chief Compliance Officer at:

compliance@parcassets.net

Or you may call our toll-free number (833) 791-5055 and ask for the Compliance Department.

Chris Conway

CEO & Founder

Chris Conway has spent over 31 years in collections and receivables management, including 10 years as General Manager of a hospital-owned collection agency (Bethesda Healthcare in Boynton Beach, FL). Chris understands the intricacies involved with increasing recoveries on behalf of the hospital, while maintaining a high satisfaction level with senior executives, physicians and patients alike. Having run multiple private companies, as well as selling one such company to a publicly-traded organization, Chris is an extremely qualified leader who excels in creating win-win transactions.



Roger Gladstone

Chairman & Co-Founder

Roger Gladstone is a licensed attorney with 40+ years experience assisting start-up businesses structure and meet their equity and debt financing needs to drive company growth. In addition to his work with PARC in the collections and receivable management industry, Roger has extensive experience as a principal in venture capital and investment banking businesses, having raised capital for more than 100 companies.



Seth Miller

Board Member Strategic Planning

Seth A. Miller is a financial services professional with more than 22 years experience leading corporate transactions in the mortgage and debt collection industries. Since 2009, Seth has served as Co-Founder and President of RCS Recovery Services, LLC (RCS), a debt acquisition company specializing in mortgage deficiencies. RCS is a sister company to PARC.



Christie Harding

Director of Operations

Christie Harding is PARC’s Director of Operations. She has spent 15 years in the legal & collections industries.  She started as a filing clerk and then worked her way to become a paralegal. Christie was promoted into management, where she had managed a law firm for 10 of those 15 years. She has extensive experience and knowledge in the legal field relating to litigation and management. Christie has handled many client audits in relation to bank standards, Fair Debt Collection Practices Act (FDCPA) and the Consumer Financial Protection Bureau (CFPB) requirements. She has spent a lot of time writing procedures based on compliance guidelines,  providing training to employees, along with maintaining the compliance standards throughout the auditing process.  Christie currently handles complete oversight of the Operations on the day to day, along with the implementation and compliance here at PARC.



Lillian Monaco

Chief Compliance Officer, CRCP

Certification# P2112-1453 - Certified in 2021

Lillian Monaco is a collection industry professional with more than 25 years of experience in managing accounting and compliance departments. While at RCS Recovery Services LLC, a nationally licensed collection agency, she developed and implemented compliance management programs and employee training and certification programs that continually exceeded expectations for risk mitigation, company performance and regulatory compliance. Prior to RCS Recovery Services, Lillian worked as an accounting manager for an accounting firm (WEC) in New York and Controller for Diva Acquisitions a subdivision of Steve Madden Ltd. In 2021, Lillian earned her Receivables Compliance Professional Certification through RMAi.



Consumer Resources

RMAi Consumer Rights Information:

https://rmassociation.org/consumers

For the complete text of the Federal Fair Debt Collection Practices Act, please visit the Federal Trade Commission website at:

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text

Comments and Suggestions:

If you would like to communicate with our Compliance Officer about an experience you’ve had, we have several options for you:

You may send a letter to:

Premium Asset Recovery Corporation
Attn:  Chief Compliance Officer
550 Fairway Drive, Suite 101
Deerfield Beach, FL 33441

 

You may email our Chief Compliance Officer at:

compliance@parcassets.net

Or you may call our toll-free number (833) 791-5055 and ask for the Compliance Department.